This Privacy Policy governs the processing of the personal data of users (hereinafter "User" or"Users"), collected in the context of the use of this website https://fesagency.pt/ (hereinafter"Website"), by Press Play, Unipessoal, Lda. (hereinafter "FES Agency").
This Privacy Policy applies exclusively to the processing of personal data carried out by FES Agency in the context of the use of the website, in which personal information is deemed torelate to a natural person, of any nature and regardless of its support,identified or identifiable.
Our Commitment
We ensure compliance with the obligations under Regulation (EU) 2016/679 of the European Parliament and of the Council, General Data Protection Regulation (hereinafter "GDPR"), and other legislation on personal data protection and privacy.
The respect for your privacy, the protection of your personal data and the compliance with the legal obligations applicable in this area is a priority for us, which is why we are committed to only processing your personal data that is strictly necessary for us to provide you with the best service, ensuring respect for your privacy, transparency in information and the application of best practices in the field of security and protection of personal data.
Where your personal data is processed by contractors, we will require them to provide the same level of security and privacy safeguards in respect of the protection of personal data.
Data Controller
The Data Controller of the Users personal data is Press Play, Unipessoal, Lda., with the trade name FES Agency, with headquarters at Praça das Flores, 91, 4.º D, 4300-401 Porto, with a share capital of € 500, registered at the Commercial Registry Office under the sole registration and tax identification number 513 906 169.
FES Agency guarantees compliance with the regulations governing the protection of personal data by providing the following information regarding the processing of personal data of Users communicated or otherwise collected in the context of the use of this Website.
If you need to contact us, you may do it via the following e-mail address: hello@fesagency.pt.
Purposes, lawfulness of the processing and storage period
The User can access, navigate, and use this website without necessarily having to provide any personal information, without prejudice to the navigation data necessary for the correct management of the website. However, the use of certain website tools may require the provision of personal data.
In this context, the processing of your personal data has the following purposes, the basis of lawfulness and retention periods:
Website Management
The computer systems and software procedures used to operate this Website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This data (such as for example, domain names, IP addresses, operating system used, type of device and browser used for connection) is not accompanied by any additional personal information.
The processing of this personal data is necessary to allow the use of the website, and that processing is based on the execution of a contract whose terms are governed by the Terms and conditions and, in the absence thereof, by the general principles of law. Your data will be stored in accordance with the information provided in the cookies policy.
Newsletters
The personal data provided by the user via the form are collected and processed for the periodic sending, by email, of newsletters and advertising material; and to receive updates on our activities and products. For the sake of complete information, we would like to point out that when sending out communications, FES Agency makes use of Mailchimp Platform.
The processing of personal data is carried out based on your consent when you subscribe to our electronic communications. You may remove your consent at any time by opt-out available in the newsletters you receive by email, at which point FES Agency will no longer store your personal data for this purpose.
Contact and Complaints Management
The processing of this data is necessary for the reception, analysis, follow-up and response to requests for information and/or complaints. This processing is based on the legitimate interest of FES Agency in duly following up on your requests and in compliance with legal obligations
The data is only stored for the time strictly necessary to manage and fulfill the purposes for which it is collected, in compliance with the regulations in force and legal obligations.
In any case, FES Agency adopts procedures that prevent the storage of data indefinitely and therefore limits the storage period in accordance with the principle of data minimization and storage limitation. Once the defined storage period has expired, we undertake to delete, destroy, or anonymize your personal data, except for the data that we are required by law to keep for a longer, legally determined period.
Categories of Data
In the context of the mentioned purposes, we only process data that is strictly necessary for the pursuit of these purposes, namely:
- Personal identification and contact data (e.g.,name, email); and/or
- Traffic data (via Cookies).
FES Agency does not process sensitive data categories revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, as well as the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation.
Personal Data Sharing
The processing of the data collected is carried out by internal staff, identified for this purpose, and authorised to process the data in accordance with specific instructions given in compliance with current legislation.
In certain cases, we may disclose your personal data, to the extent strictly necessary, to entities that provide services to us ("Processors") for the purposes mentioned above, under the terms of the contracts entered with them.
In the event that your personal data is to be shared with service providers located outside the European Union, we will ensure that your personal data receives a high level of protection under applicable data protection legislation by arranging for the transfer under an adequacy decision of the European Commission or under the standard data protection clauses (or similar) approved by the European Commission.
Your data may also be communicated to authorities or third parties when the transmission is carried out in order to comply with a legal and/or contractual obligation, a decision of the Comissão Nacional de Proteção de Dados ("CNPD") or another relevant supervisory entity, or a judicial order.
In any case, personal data will never be disseminated, with other companies or brands for other commercial purposes.
Rights of the data subject
In accordance with the law, and as the data subject of personal data, User may at any time request the right to access, rectification, erasure of your personal data, restriction of processing, portability, objection and not to be subject to automated decisions, depending on their applicability.
In cases where the User has given consent for certain processing of your personal data, you may withdraw it at any time.
To exercise any of these rights, you should do so by request to the following email address: hello@fesagency.pt
You may also contact us on all matters relating to the processing of your data and the exercise of your right sunder applicable law and, in particular, under this Privacy Policy, via the-email address indicated.
Without prejudice to any other administrative or judicial remedy, you may also lodge a complaint with the CNPD if you believe that the processing of your personal data by us violates the legal regime in force.
Cookies
We recommend that the User read our Cookies Policy[1] , which is an integral part of this policy, for more information on how we process your personal data through this functionality.
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Security Measures
We have a variety of information security measures implemented in line with national and international best practices to protect your personal data, including technological controls, administrative, technical, and physical measures and procedures that ensure the protection of your personal data, preventing misuse, unauthorised access to data, disclosure, loss, improper or inadvertent alteration or destruction.
In terms of information security, we assume the same commitment to continuous improvement by which we are guided in our daily activities.
Among others, we highlight the following measures:
- Restricted access to your personal data;
- Storage and transmission of your personal data safely;
- Protection of information systems through devices that prevent unauthorised access to your personal data;
- Implementation of mechanisms that guarantee the safeguarding of the integrity and quality of your personal data;
- Permanent monitoring of the information systems, with the objective of preventing, detecting and avoiding the improper use of your personal data;
- Protection of equipment for storage, processing, and communication of personal data, in order to avoid loss of availability.
It is, however, the responsibility of the Users to guarantee and ensure that the devices and equipment used to access this Website are adequately protected against harmful software, computer viruses and worms.
Hyperlinks
We may provide hyperlinks to other websites of interest, but we are not responsible for the privacy policy, cookie policy or terms of use of those websites.
By accessing other websites through the hyperlinks provided, the operators of these websites may collect information about you that will be used by them. We highly recommend that when accessing other websites, Users consult all the information and conditions mentioned above.
When you choose to follow us on social networks, when you interact with us on them, or when you access the site through them, your personal data may be processed by the organisations managing the social networks or the functionalities provided, in accordance with their respective privacy policies, which we recommend you to read.
Updates to the Privacy Policy
This Privacy Policy may be revised and updated at any time and these changes will be duly announced on the website.
Date of lastupdate: 19/02/2024